- Address: 555 Marriott Dr Nashville, TN 37214
- [email protected]
- Open Monday - Sunday: 24/7
- Check Us On Google
Leave your details in the form and our representative will get back to you soon.
A sewage backup is one of the most unpleasant and hazardous things that can happen in a home or business. Raw sewage is classified as Category 3, or black water, the most contaminated type of water damage. It can carry bacteria, viruses and other pathogens, and it soaks into flooring, drywall and anything porous it touches. Sewage cleanup is not a job for a shop vac and household cleaners.
Our Nashville team responds 24 hours a day, 365 days a year. We remove the sewage, safely dispose of contaminated materials, clean and disinfect the affected area, eliminate odors and dry the structure. When the area is clean and dry, we rebuild what had to be removed, so you deal with one company from the first call to the finished repair.
Sewage is considered highly contaminated water. Proper cleanup reduces the risk of exposure to bloodborne pathogens, illness and lingering contamination in your home. Porous materials such as carpet, pad, drywall and insulation that absorbed sewage cannot be reliably disinfected and are usually removed. Hard surfaces and framing are cleaned and disinfected, then dried. Protective equipment, containment and proper disposal are part of doing the job safely, for you and for our technicians.
The most common cause is a soft clog: wipes, paper towels, feminine products, grease and other items that should not be flushed or poured down drains build up in the line until water has nowhere to go and backs up through the lowest drain in the home, often a basement floor drain, shower or toilet. Other causes include hard clogs such as tree roots growing into older clay or cast iron pipes, collapsed or broken sewer lines, and municipal sewer overloads during very heavy rain.
If you notice these signs, call a plumber before the line backs up completely. If sewage has already entered the home, call us for cleanup right after the plumber.
Coverage depends on your policy and the cause. In our experience, insurance often covers sewage backups related to a soft clog, while backups caused by a hard clog, such as root intrusion or a collapsed pipe, are often not covered. Some policies require a sewer or drain backup endorsement. We work with all insurance companies and document the damage and cause to support your claim.
Restaurants, offices, apartment buildings and retail spaces need sewage contamination handled quickly and discreetly. We contain the affected area, clean and disinfect, and work around your operations. See our commercial restoration services.
We provide sewage cleanup in Nashville, Goodlettsville, Brentwood, Franklin, Hendersonville, Mount Juliet, Smyrna, Murfreesboro, Clarksville and across Middle Tennessee. Related services: water damage restoration in Nashville and flood damage restoration.
Sewage in your home or business? Call (629) 250-3594, 24/7.
Our work does not stop when the structure is dry. We handle reconstruction of everything that was removed, and if you want to go further we offer renovation and remodeling as part of the same project.
Stop running water in the home and call a plumber to clear the line as soon as possible. Then call a mitigation company to clean up and disinfect the affected area.
Yes. Sewage is highly contaminated water. Professional cleanup reduces exposure to pathogens and makes sure contaminated materials are removed and the area is properly disinfected and dried.
Soft clogs are the main cause, from wipes, paper towels and other items that clog the line when flushed. Any running water then backs up into the home.
Often, backups related to a soft clog are covered, while hard clogs such as roots or a collapsed pipe often are not. Some policies require a sewer backup endorsement. Your policy decides; we work with all insurance companies.
Usually not. Carpet and pad that absorbed sewage cannot be reliably disinfected and are removed for safety.
We are open 24/7 and are typically on site within about 60 minutes in Nashville and nearby cities.
It depends on how much of the home is affected. We contain the work area, but for large backups or for people with health concerns, staying elsewhere may be recommended until cleanup is complete.
Clearing the line is a plumber’s job, and it should be done first so the backup stops. We handle the cleanup, disinfection, drying and rebuild.
A small backup confined to one bathroom or a section of basement can often be cleaned and disinfected in a day, followed by a few days of drying. Larger backups that affect finished basements, crawl spaces or several rooms take longer, especially when drywall and flooring have to be removed and rebuilt. We give you a timeline after the inspection.
A very small backup on a hard, non-porous surface, such as a tile bathroom floor, can sometimes be handled with protective gloves, boots and a disinfectant. Anything that reached carpet, drywall, wood or a crawl space, or that covers a large area, should be handled by professionals, because contamination soaks into porous materials and is not removed by surface cleaning.
Gray water is waste water from sinks, showers, dishwashers and washing machines that contains some contaminants. Black water contains sewage or comes from outside flooding and is heavily contaminated. Sewage backups are black water, which is why porous materials are removed and everything is disinfected.
Yes, once the contaminated materials are removed, all surfaces are cleaned and disinfected and the structure is dried. Odor control treatments are part of our sewage cleanup process.
Yes. Sewage cleanup inspections and estimates are free.
