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Nashville knows floods. Heavy spring and summer storms can drop several inches of rain in a few hours, creeks rise fast, and low-lying streets, basements and crawl spaces fill with water. The historic May 2010 flood showed how quickly water can move through neighborhoods across Davidson County, and smaller flash floods still damage homes and businesses every year.
Flood water is different from a clean-water leak. It carries soil, sewage, chemicals and bacteria, so it is treated as contaminated (Category 3) water. That changes how cleanup must be done: porous materials that touched the water usually have to be removed, and everything left behind needs to be cleaned and sanitized before drying and rebuilding. Our Nashville flood restoration team handles the entire process, 24 hours a day, 365 days a year.
Basements flood from heavy rain, rising groundwater, failed sump pumps, clogged window wells and poor grading that sends water toward the foundation. Crawl spaces collect water from the same sources and often stay wet long after the rain stops, which raises humidity in the entire house and leads to mold on floor joists and insulation. We remove the water, take out wet insulation and debris, clean and sanitize, and dry the space thoroughly. We can also point out drainage issues that should be corrected to reduce the chance of the next flood.
Insurance companies and restoration standards treat these differently. Water damage usually comes from inside the home, such as a burst pipe or appliance leak, and is often clean water that can be dried in place if handled quickly; see water damage restoration in Nashville. Flood damage comes from outside water rising and entering the building. It is contaminated, requires more removal and sanitizing, and is usually covered by separate flood insurance rather than a standard homeowners policy.
Flood water keeps causing damage after it recedes. Drywall and insulation wick moisture upward, wood floors cup and buckle, and bacteria from contaminated water spread into porous materials. Mold can begin to grow within 24 to 48 hours. The faster water is removed and contaminated materials are taken out, the more of the structure can be saved and the lower the overall repair cost.
The Cumberland River and the many creeks that feed it, such as Mill Creek, Richland Creek and the Harpeth River to the south, can rise quickly during heavy rain. Neighborhoods near these waterways and properties at the bottom of slopes are at higher risk, but flash flooding can affect almost any home when storm drains are overwhelmed. Homes with basements and finished lower levels in areas such as Brentwood, Franklin and Hendersonville are especially exposed to groundwater and runoff after big storms.
Flooding in an office, retail store, restaurant, warehouse or multi-unit building can shut down operations. Our commercial flood restoration team works to contain the damage, remove water and contaminated materials, and dry the building in phases so you can reopen as soon as possible.
Standard homeowners and business policies usually do not cover flooding from outside water. Flood coverage is typically purchased separately, for example through the National Flood Insurance Program or a private flood policy. Water from inside the home, such as a sump pump failure, may be covered under an endorsement depending on your policy. We work with all insurance companies and provide the photos, water-line measurements and detailed scope your adjuster needs.
We are typically on site within about 60 minutes in Nashville, Brentwood, Franklin, Hendersonville, Goodlettsville, Mount Juliet, Green Hills, Oak Hill and nearby areas, and provide 24/7 response in Murfreesboro, Clarksville, Spring Hill, Dickson and across Middle Tennessee. Related services: sewage cleanup and storm damage restoration.
Flooded right now? Call (629) 250-3594, 24/7, for emergency flood cleanup.
Our work does not stop when the structure is dry. We handle reconstruction of everything that was removed, and if you want to go further we offer renovation and remodeling as part of the same project.
We are open 24/7. In Nashville and nearby cities, we are typically on site within about 60 minutes. After widespread flooding, call as soon as you can so your property can be scheduled quickly.
Yes. Flood water from outside is considered contaminated because it can carry sewage, chemicals and bacteria. Avoid contact, keep children and pets away, and let professionals handle the cleanup.
Drywall and insulation that touched flood water absorb contaminants and cannot be reliably sanitized. They are usually cut out above the water line so the framing can be cleaned and dried properly.
Usually not. Flooding from outside water is typically covered by separate flood insurance, such as an NFIP or private flood policy. We work with all insurance companies and help document the damage.
Water removal and drying typically take several days, depending on how much was flooded and how long the water sat. Rebuild time depends on how much material had to be removed.
Yes. Basement flood cleanup and crawl space water removal, drying and sanitizing are a core part of our flood restoration service.
Carpet and pad that touched outside flood water are usually not salvageable because they cannot be fully sanitized. Carpet wet from a clean-water leak can often be dried if handled quickly.
Water from a failed sump pump is usually treated differently from outside flood water by insurers and is often covered only with a sump pump or water backup endorsement. The cleanup is similar: we remove the water, take out wet materials, sanitize and dry the basement.
Hardwood that was briefly wet with clean water can sometimes be dried in place. Hardwood soaked by contaminated flood water, or floors that have already cupped or buckled badly, usually need to be removed so the subfloor can be cleaned and dried.
Yes. Once the structure is clean and dry, we replace insulation, drywall, flooring and trim.
Yes. Flood damage inspections and estimates are free.
