Our Contact Information
- Address:
- 555 Marriott Dr Nashville, TN 37214
- Phone:
- 629-250-3594
- Email:
- [email protected]
- Hours:
- Open Monday - Sunday: 24/7
Our IICRC-certified restoration professionals have the equipment and experience you know that you can count on from start to finish. Give us a call at 629-250-3594 or get in touch with us below.
How to Reach Us
- Emergency (24/7): call (629) 250-3594. We answer day or night, including weekends and holidays.
- Non-urgent questions or estimates: use the form on this page or email [email protected].
- Office: 555 Marriott Dr, Nashville, TN 37214.
Water coming in right now? Call (629) 250-3594. Calling is faster than the form for emergencies.
What Happens When You Call
- We answer and ask a few questions: where the water is coming from, how long it has been there, which rooms are affected and whether it is clean water, sewage or outside flood water.
- We dispatch a crew. In Nashville and nearby cities such as Brentwood, Franklin, Hendersonville and Mount Juliet we are typically on site within about 60 minutes. In farther areas such as Murfreesboro, Spring Hill, Clarksville and Dickson we provide 24/7 response and respond quickly.
- Free inspection and estimate. A technician finds the source, maps the moisture with meters and thermal imaging and explains the plan and cost before any work starts.
- Work begins once you approve: water extraction, drying, cleaning and, later, repairs.
What to Have Ready
- The property address and a phone number we can reach you on
- A short description of what happened and when
- Your insurance company and policy number, if you plan to file a claim (we work with all insurance companies)
- Photos of the damage, if you can take them safely
While You Wait for Our Crew
- Shut off the water at the fixture or the main valve if you can.
- Turn off power to wet areas only if you can reach the panel without stepping in water.
- Move valuables, electronics and rugs off wet floors.
- Stay out of rooms with sagging ceilings and away from sewage water.
- Do not use a household vacuum on standing water.
Areas We Serve
We serve Nashville and Middle Tennessee, including Downtown Nashville, Brentwood, Franklin, Hendersonville, Mount Juliet, Smyrna, Murfreesboro, Clarksville and more. See all service areas.
Contact FAQ
What is the fastest way to reach Water Damage Pros TN?
Call (629) 250-3594. Phone calls are answered 24/7, and calling is the fastest way to get a crew dispatched. Use the form for non-urgent questions.
When will someone reply to the contact form?
Our team reviews form messages and contacts you as soon as possible. If water is actively coming in, please call instead of waiting for a reply.
Is it free to have someone come out?
Yes. The inspection and estimate are free, and nothing starts until you approve the plan.
Can I visit your office?
Our office is at 555 Marriott Dr, Nashville, TN 37214. Most of our team works in the field, so please call ahead if you would like to stop by.
Can you help with my insurance claim?
Yes. We work with all insurance companies and document the damage with photos, moisture readings and a written scope for your adjuster.
Do you also take calls from businesses and property managers?
Yes. We provide 24/7 commercial restoration for offices, retail, restaurants, warehouses and apartment communities.